You can request permanent deletion of your account and associated data at any time. Use the steps below to submit a deletion request.

Steps to request account and data deletion

  1. Send an email to us from the email address associated with your account.
  2. Use the subject line: sAImon Software: Delete Account Request (or include the app name so we can identify your request).
  3. Optionally, state that you want your account and associated data deleted.
  4. We will confirm receipt and process your request within a reasonable period (typically within 30 days). We may contact you once to verify your identity.
Request account deletion via email

If your email app does not open, email support@saimonsoft.com with subject sAImon Software: Delete Account Request, or to paste into any email app.

Data we delete when you request account deletion

  • Account profile (email, name, phone if provided)
  • Login credentials and authentication data
  • Generated cover letters and related content
  • Uploaded files (resumes, documents) and any stored copies
  • App preferences and personality/profile settings
  • Subscription and payment-related identifiers we store (we do not control payment-provider data; see their policies for billing records)

Data we may keep (and why)

  • Records we are required to keep by law (e.g. tax, fraud prevention) for the period required by applicable law.
  • Anonymized or aggregated data that no longer identifies you.
  • Backups that still contain your data may be retained for a short period (e.g. up to 30–90 days) until they are overwritten; we do not use this data for active processing after your account is deleted.

Retention: After we process your request, your account and the data listed in “Data we delete” are removed from our active systems. Any permitted retention (e.g. legal or backup) is limited to what is necessary and will be deleted when no longer required.

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