You can request permanent deletion of your account and associated data at any time. If you are signed into the app, use in-app deletion (fastest). If you cannot access the app, use the email option below.

Delete your account in the app (recommended)

  1. Open the app and sign in with the account you want to delete.
  2. Go to Settings, then open the User tab.
  3. Tap Delete My Account and confirm when prompted.
  4. We will email your registered address to confirm the request. Your account and data are removed according to our retention policy (typically within 30 days). The app will sign you out after the request is accepted.

If you did not request deletion, contact us from that email right away so we can help.

Cannot use the app? Request deletion by email

Use this path if you no longer have the app or device, or cannot sign in. We need to match your request to the account on file.

  1. Send an email from the email address associated with your account (or explain if you no longer have access to it).
  2. Use the subject line: sAImon Software: Delete Account Request (or include the app name so we can identify your request).
  3. State clearly that you want your account and associated data deleted.
  4. We will confirm receipt and process your request within a reasonable period (typically within 30 days). We may contact you once to verify your identity.
Request account deletion via email

If your email app does not open, email support@saimonsoft.com with subject sAImon Software: Delete Account Request, or to paste into any email app.

Data we delete when you request account deletion

  • Account profile (email, name, phone if provided)
  • Login credentials and authentication data
  • Generated cover letters and related content
  • Uploaded files (resumes, documents) and any stored copies
  • App preferences and personality/profile settings
  • Subscription and payment-related identifiers we store (we do not control payment-provider data; see their policies for billing records)

Data we may keep (and why)

  • Records we are required to keep by law (e.g. tax, fraud prevention) for the period required by applicable law.
  • Anonymized or aggregated data that no longer identifies you.
  • Backups that still contain your data may be retained for a short period (e.g. up to 30–90 days) until they are overwritten; we do not use this data for active processing after your account is deleted.

Retention: After we process your request, your account and the data listed in “Data we delete” are removed from our active systems. Any permitted retention (e.g. legal or backup) is limited to what is necessary and will be deleted when no longer required.

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