mon
Software
Privacy Policy
1. Introduction
sAImon Software ("we," "us," "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide when you:
- interact with our website,
- sign up for our SMS message programs (including alerts, updates, offers, reminders),
- or otherwise provide information in connection with our services.
This policy applies to all users, visitors, customers, and subscribers ("you," "your").
2. Information We Collect
We may collect the following types of personal data:
Contact Information
- Phone number (including SMS opt-in number)
- Email address (if provided)
Usage Data
- Information related to your interaction with our messaging program and website.
Opt-In / Consent Data
- Records of how and when you consented to receive SMS messages from us (e.g., web form submission, keyword confirmation).
We do not collect more data than is necessary to operate our services and communicate with you.
3. How We Use Personal Information
We use your personal information for the following purposes:
- Deliver SMS Messages: To send you the SMS alerts, notifications, promotions, or updates that you explicitly opted in to receive.
- Service Administration: To manage and improve our messaging services and customer support.
- Compliance and Legal: To comply with applicable laws, guidelines, and carrier requirements.
When you provide your phone number and consent to receive SMS messages, you are explicitly authorizing us to send messages to that number. Message frequency may vary. Message and data rates may apply. Standard message carrier fees from your wireless provider may apply.
4. SMS Opt-In, Opt-Out, and Help Instructions
- Opt-In: You will only receive SMS messages if you have affirmatively opted in using a clearly labeled mechanism on our website (such as a checkbox on our contact form) or by texting a specific keyword. The opt-in language discloses the nature of the messaging program, that message frequency varies, and that message and data rates may apply.
- Opt-Out: You may discontinue receiving SMS messages at any time by replying STOP to any message. After texting STOP, you will receive one final confirmation message.
- Help: For assistance, reply HELP to any message or email support@saimonsoft.com.
5. Information Sharing and Disclosure
5.1 Overview
We do not sell, rent, or lease your personal information to third parties. We do not share your personal data with third parties for their own marketing or promotional purposes. Mobile opt-in data and SMS consent records are never shared with any third party for any purpose other than message delivery.
We share your personal information only in the following limited circumstances, and only to the extent necessary to operate our services:
5.2 SMS Delivery Provider
- Provider: Tenlyx
- Purpose: To transmit SMS messages to your phone number on our behalf.
- Data shared: Your phone number and message content.
- Tenlyx is contractually prohibited from using this data for any purpose other than message delivery.
5.3 Third-Party Artificial Intelligence (AI) Services
Our app uses external AI services to power its core features. When you interact with AI-powered functionality, your input (such as text prompts, queries, or career-related content you submit) is transmitted to one or more of the following AI providers:
- Anthropic, Inc. (Claude) — Used for AI-powered response generation.
- OpenAI (ChatGPT / GPT-4) — Used for AI-powered response generation.
- Google LLC (Gemini) — Used for AI-powered response generation.
- X Corp. (Grok) — Used for AI-powered response generation.
Each AI provider processes your data solely to generate a response to your request and is governed by their own privacy policies and data handling terms. We do not use AI providers to build advertising profiles or sell your data.
By using AI-powered features within our app, you explicitly consent to your input data being transmitted to the AI providers listed above. You may choose not to use AI-powered features if you do not consent to this sharing.
5.4 Cloud Infrastructure
- Amazon Web Services (AWS) — Provides cloud hosting and data storage infrastructure.
- MongoDB Atlas — Provides our primary database hosting.
- Redis — Provides in-memory caching for app performance.
These providers store and process data strictly on our behalf and are contractually obligated to protect your information and prohibited from independent use of your data.
5.5 Email Communications
- Zoho Mail — Used to send transactional and support emails. Your email address is shared only to deliver messages you have requested or are required for account management.
5.6 Legal Disclosures
We may disclose your personal information if required to do so by law, court order, or government regulation, or if we believe in good faith that such disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy and as required by law. If you opt out of our SMS messaging program, we retain only the minimum necessary records to honor your choice and maintain compliance with applicable rules.
7. Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of data transmission over the internet or storage is completely secure. We cannot guarantee absolute security.
8. Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information, such as:
- the right to access or correct data,
- the right to request deletion of your data.
To exercise your rights or make a request, please contact us at support@saimonsoft.com.
9. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. If we make material changes, we will post the updated policy with an updated effective date.